At MyStiletto, we process, ship, and deliver packages Monday through Friday. All orders normally ship within 1 business day upon receipt of payment.
Standard domestic delivery time is 2-7 days from the ship date. We generally ship the same day or within 24 hours, Monday-Friday. You will receive your tracking number in the shipment confirmation e-mail.
For international orders, the standard delivery time for international packages is generally 2-3 weeks from the ship date. Although most international shipments operate on schedule, some packages may be delayed due to the customs clearance process or an incident beyond our control.
International Duties and Taxes
There may be duties, taxes, and/or handling charges imposed on your order which are not reflected in our prices. Please check with your local Customs Office to obtain a list of these charges. MyStiletto is not responsible for any customs fees and/or delays that may arise. Due to customs clearance delays, delivery time is not guaranteed. To avoid delays, It is very important that we receive a complete and accurate address for all orders to insure timely delivery and because shipping companies charge a fee for any address correction. If we receive an incorrect address from a customer and we are charged a correction fee, we will pass this fee on to the customer. It is very important to submit complete address including your street address, (with any apartment or suite number), city, state, and zip code, and all names spelled correctly.
If you have any questions or require additional assistance, please email our Customer Care department at firstname.lastname@example.org.